Billing Statement Breakdown
Description: Learn the details of the various sections of a merchant's statement for review.
Statement Review
Statement Basics
At the top of the statement is:
- Shift4 company logo
- Shift4 mailing address
- Billing month
- MID: Merchant Identification Number
- DBA name: Does Business as Name
- Business legal name & billing address
Current Month Sales and Gross Sales Volume
- A pie chart shows the card activity for the month.
- A bar chart shows Year-Over-Year sales activity.
Summary Sections
The Summary Section outlines:
- Category: A listing of each category with billed charges in the statement.
- Amount: The total amount charged in each category of the statement.
- Total Processing Service Fees: The overall total amount of fees charged for processing transactions in the billing statement.
- Additional Services Fee Total: The total amount of fees charge for any additional services the merchant has signed up for. This line will not show if the merchant is not signed up for any additional services.
The Advantage Program Summary:
With the Advantage Program, the Merchant passes the processing fee charges to the cardholder, and are charged substantially less for processing by Shift4. These are included in the summary as fees paid:
Note: Authorization, Additional Services and Other fees are NOT reduced or included in the Advantage Program.
Activity Detail
The Activity Detail outlines the total processed sales and credits.
- Card Scheme: Different types of credit cards accepted by the merchant.
- Sales: The total amount of money made from sales in a month.
- Sales Qty: The total count of sales transactions for the month.
- Refunds: The total amount of money refunded or credited back in a month.
- Refunds Qty: The total count of refund transactions for the month.
- Net Amount: The amount of money left after subtracting refunds from sales for each card brand.
Authorization Detail
An Authorization is defined as any request to a cardholder's bank to transfer funds, including refunds. An authorization can be accepted or rejected.
The authorization detail section outlines:
- Card Scheme: Types of cards accepted by the merchant.
- Quantity: Count of authorizations per card type.
- Rate: Cost per authorization.
- Fee: Overall cost of authorizations for that card type.
- Authorization Total: Overall cost of all authorizations.
Deposit Detail
The deposit detail section includes:
- Process Date: The day the batch of transactions was put into the bank.
- Quantity: The total transactions deposited.
- Batched Amount: The total money to be deposited in the batch.
- Net Amount: The money received after subtracting adjustments and chargebacks
Processing Detail
Interchange / SimpleChange / Flat Rate Pricing Models
The processing detail section breaks down fees directly related to processing transactions, and includes a mix of Pass-through Fees and Shift4 fees."Pass-through Fees", which are fees charged by card brands, are billed by Shift4 and then passed on to the card brands. Each card brand has its own rates and fees, based on the sales processed with its cards.
- Card Scheme: Card brand details
- Description: Fee type per card brand
- Amount: Total sales per card fee type
- Discount Rate: Fee rate per card fee type.
- Quantity: Number of transactions per card fee type.
- Trans Fee: Fees per transaction type (Seen under SimpleChange pricing model).
- Processing Fee: Total fees per card fee type.
Processing Detail - Advantage Program
For merchants on the Advantage Program, the Supplemental Fee that the cardholder pays will show under the Card Holder Service Fee, the total of which will be under the Advantage Program Discount in the Summary section.
Tiered Pricing Model
Under Tiered Pricing, the Processing Detail section provides a breakdown of sales that fell into the various transaction rate tiers.
Note: Check Card in this section would mean debit run as credit.
Other Detail
The Other Detail fees section includes the following non-processing fee types:
- Pass-through Fee: Fees set by card brands for network usage.
- Shift4 Billed Fees: Fees charged by Shift4.
The section contains the following information on each fee:
- Description: Fee type by card brand is a pass-through fee.
- Amount: Total sales per card fee type, which may be used to calculate the total fee.
- Rate: Base cost of the fee.
- Quantity: Number of times the fee was assessed
- Other Total Fee: Total cost of all "Other Fees".
Additional Services Detail
If the merchant uses Gift Card Services, POS SaaS (Software as a Service), or POS Accessories, these service fees will be located in the Additional Services Detail section.
Note: For POS SaaS (Software as a Service) setups, POS Fees are charged as long as the equipment is on the account, even for seasonal accounts during their off-seasons.
The section contains the following information on each fee:
- Fee Description: A description of the service being provided.
- Quantity: Number of times the fee was assessed
- Rate: Base cost of the fee.
- Additional Services Total Fee: Total cost of all "Additional Services Fees"
.
Please refer to the Billing Matrix & Statement Glossary for additional information on these fees in these sections.
Multi-MID Summary Sections
Merchants with multiple MIDs can generate Multi-MID statements, which will include summary sections showing the totals of all MIDs:
Each MID will have its own details section included in the statement:
If you have any more questions about Billing, please contact Shift4 support by visiting our Support Page.