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Import - Shift4

Access Device Manager in Windows

Description: Learn how to access the Windows Device Manager to troubleshoot peripherals such as PIN Pads, scales, and barcode scanners.


ImportantIf you receive the message below, please run Device Manager as an administrator; otherwise, no changes will be allowed.

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Windows 10 & 11

  1. To open Device Manager, press the Windows logo and R keys simultaneously. This should open a Run box.

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2. Type "devmgmt.msc"

3. Select OK or press the Enter key. Device Manager opens.

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Alternative Method Using the Command Prompt

If your keyboard does not have a Windows Logo key, use the Command Prompt as an alternate method.

  1. Select the Start menu or use the Search Bar.

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2. Type CMD, which brings up a Command Prompt.

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3. Type "devmgmt.msc"

4. Press the Enter key. Device Manager opens.

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Open Device Manager as Administrator

  1. Press Win + R to open the Run command dialog box.
  2. Type "Control Panel" and press Enter.

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3. Select the "View by:" dropdown menu and select Large icons.

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4. Select Administrative Tools from the menu items.

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5. Finally, right-click Computer Management and select Run as administrator.

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