Separate Checks in POSitouch
Description: Learn the steps for separating a check in POSitouch.
Separation Steps
- Select SEP CHECK from the View Edit screen.
- Select items to move to a separate check, then tap the intended destination guest number.
The selected items are now moved to the Guest 2 check.
- Continue the process to create additional separate checks. (In this example, the nachos and Texas burger are being moved to Guest 3.)
- Select Return.
- Select PRINT CHECK to print out separate checks.
Common Issues and Troubleshooting
The item is on the wrong separate check.
- Select the item(s) that are on the wrong check, and then select the correct guest number.
- The item(s) will be moved to the correct guest number.
The SEP CHECK button is missing for certain employees.
- Navigate to Back Office Setup > User Privilege Codes > Assign Privileges 1-8.
- Ensure that User Privilege Code number 87-No Separate Checks is NOT flagged for any employee group that is allowed to separate a check. (In the example below, SVR-1 group can not separate checks and MGR group can separate checks.)
- Select Immediate System Change.
- Select Continue.
I need the separate checks listed as subtotals on one main check.
- Navigate to Back Office Setup > Restaurant Misc Data > Guest Checks 1.
- Unflag Separate checks split into individual checks?.
- Select Immediate System Change.
- Select Continue.
