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Partially Invoice a Sales Order in Dynamics 365

Description: Learn how to partially invoice a sales order in Dynamics 365.


This operation is common when only part of the order needs to be shipped, while the remainder will be charged at a later date.

To partially invoice a sales order:

  1. Navigate to Modules > Accounts receivable > Orders > All sales orders.

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  2. Create an order following the steps provided in the Create a Sales Order in Dynamics 365 article, and add 2 separate line items to the order.

    Screenshot_19-5-2026_21246_shift4.zendesk.com.jpeg

  3. Select Complete and accept the Authorization following the steps provided in Process Payments for Sales Orders (Auth) in Dynamics 365.

    Screenshot_19-5-2026_212420_shift4.zendesk.com.jpeg

  4. Once a payment has been accepted, navigate to the Invoice tab, and under Generate, select Invoice.

    Screenshot_19-5-2026_212435_shift4.zendesk.com.jpeg
  5. Under Quantity, select All.

    Screenshot_19-5-2026_212446_shift4.zendesk.com.jpeg

  6. At the bottom of the page, select and Delete one of the line items to invoice it separately.

    Screenshot_19-5-2026_212456_shift4.zendesk.com.jpeg

    Note: The same steps can be performed if splitting a refund into two separate payments, the only difference being that you’d do this when invoicing a Return order.
  7. Once finished, select OK.


    Screenshot_19-5-2026_21256_shift4.zendesk.com.jpeg

    Note: This will capture the original authorization for the partial amount and create a 2nd authorization for the remainder in Transaction Manager.
  8. Go back to the Invoice tab, and under Generate, select Invoice.

    Screenshot_19-5-2026_212515_shift4.zendesk.com.jpeg
  9. Under Quantity, select All again.

    Screenshot_19-5-2026_212525_shift4.zendesk.com.jpeg

  10. The only item you should see is the one that has not been invoiced yet, select OK.

    Screenshot_19-5-2026_212534_shift4.zendesk.com.jpeg
  11. This will capture the second authorization that was previously generated at step 7 and verify in Transaction Manager that the transaction amounts and tax calculations are accurate.
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