LogMeIn Application Download and Remote Session Start
Description: Learn how to download a LogMeIn application and begin a remote session with a support agent to help you install software or do troubleshooting.
- Navigate to remote.shift4.com
- The agent provides the session key; enter it in the field and press Start Download.
3. After the application has been downloaded, navigate to downloads from your browser:
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- The Ctrl+J keys can be used to access downloads in most browsers or by selecting the 3 vertical dots (ellipsis) in the upper-right corner of the browser and then Downloads.
- Choose the menu.
5. Select Show in folder.
6. Right-click the Support-LogMeInRescue icon and select Run as administrator.
Note: Entering Administrator credentials is needed to proceed to the last step.
7. Acknowledge the information in the pop-up window by selecting the OK button.
