Shift4 Resource Library

Transaction Manager

• Account Administrator Guide
• Managing User Accounts
• Centralized Accounts
• Transaction Constraints
• Account Updater in Transaction Manager
• Changing Your Password
• Changing Your Profile
• Signing in to Transaction Manager
• Airline Features in Transaction Manager
• Cloning an Archived Transaction to Process a Refund
• International Transactions in Transaction Manager
• Auditing Transactions
• Searching for Transactions
• Reporting
• Transaction Archives
• Periodic Billing
• Entering Transactions

IT'S YOUR CARD (IYC)

• Gift Card Overview
• IYC for Administrators
• Creating Gift Card Batches
• Importing Card Numbers
• Activating Gift Cards
• Card Manufacturing Tips
• Order Fulfillment
• IYC Reports

Universal Transaction Gateway (UTG)

• PA-DSS Implementation Guide
• Quick Installation Guide
• UTG Installation and Configuration Guide
• Updating the UTG
• Reference Guide
• Error Codes
• Shift4 Certification Generator
• Additional Information on Offline Mode
• UTG Offline Transaction Manager
• Configuring UTG and TETRA Devices for the International Gateway

PIN Pad / P2PE Device Hardware

• Using Ingenico TETRA External Devices
• Using PAX External Devices
• Ingenico Lane/3000 PIN Pad Device Overview
• Ingenico Lane/3600 PIN Pad Device Overview
• Ingenico Link/2500 PIN Pad Device Overview
• Ingenico Move/5000 PIN Pad Device Overview
• Ingenico Lane 5000, Lane 7000, and Lane 8000 PIN Pad Devices Overview
• Using Ingenico Telium RBA External Devices
• Using Verifone MX P2PE External Devices
• Using EMV Devices With Shift4 Point-to-Point Encryption (P2PE)
• Point-to-Point Encryption (P2PE)
• Citcon and Shift4
• Using Legacy External Devices
• QR Pay Installation and Training Video
• S4P-QR-Pay-Infographic-Sales-Sheet
• QR-Pay-QRG

Additional Product Documentation

Universal Transaction Gateway (UTG)

• UTG General Release
• UTG Build 2304
• S4 Probe Utility
• UTG Stub Utility
• Command Center Setup

Shift4 Bridge

• S4 Bridge RES 3700 v1.0.2.4
• S4 RES 3700 Cash Advantage
• S4 Bridge e7 4.3 v1.43.3.10
• S4 Bridge e7 4.2 v1.42.3.10
• S4 Bridge e7 4.1 v1.41.3.10
• S4 Bridge e7 3.2 v1.32.3.10
• S4 Bridge 9700 HMS v1.0.1.0
• S4 Bridge Simphony FE v1.0.1.0
• S4 Simphony Cash Advantage
• RES 3700 Bridge
• RES 3700 Shift4 Duo

Shift4 Duo

• Micros Shift4 Duo OATT

4Go

• 4Go MSR Driver Setup
• Configuration Utility for Web DT 362 Tablet
• Configuration Utility for ID TECH IDMB-3341xx Series MSR

Print Drivers

• Seiko Printer Drivers

Ingenico Unified Payment Platform (UPP) - Version: 8:84.28

• Ingenico Lane/3000 TETRA UPP Forms
• Ingenico Lane/3600 TETRA UPP Forms
• Ingenico Lane/5000 TETRA UPP Forms
• Ingenico Lane/7000 TETRA UPP Forms
• Ingenico Link/2500 TETRA UPP Forms
• Ingenico Move/5000 TETRA UPP Forms

Ingenico Retail Base Application (RBA) - Version 23.24.28

• Ingenico iPP 320 Telium v4 RBA Forms
• Ingenico iPP 350 Telium v4 RBA Forms
• Ingenico iSC 250 Telium v4 RBA Forms
• Ingenico iSC 480 Telium v4 RBA Forms
• Ingenico iCMP Telium RBA Forms
• Ingenico iSMP Companion Telium RBA Forms
• Ingenico iWL 252 Telium RBA Forms
• Ingenico iWL 258 Telium RBA Forms
• Ingenico iUP 250 Telium RBA Forms
• Ingenico iUC 285 Telium RBA Forms

Custom Brand Files

• Choice Hotels Forms (RBA)
• Choice Hotels Forms (UPP)
• Woodsprings Suites Visual Package Tetra (UPP)
• Woodsprings Suites Visual Package Telium (RBA)
• UPS Store Visual Forms IPP 350
• UPS Store Visual Forms Lane 3000
• UPS Store Visual Forms Lane 3600

USB Conversion Software

• Ingenico - TETRA\Telium Tools
• Ingenico Jungo Driver v3.14 (Vista-Win7)
• Ingenico Jungo Driver (Latest version for Win10 & 11)
• Verifone - MX Integration Kit

Verifone Form Agent Packages

•  https://myportal.shift4.com/download...5FormAgent.zip
• Verifone MX 915 P2PE Forms
• Verifone MX 925 Form Agent
• Verifone MX 925 P2PE Forms

Ingenico (UIA) Conversion Updates

• Ingenico Telium UIA 9.04 Update
• Ingenico Telium RBA 15.06 Update

Account Administrator

• Initial Sign In Process
• Getting Started as Account Admin
• Create an Access Token
• User Activity Logs
• Signing Out as Admin

Transaction Manager Auditing

• Initial Sign In Process
• Auditing in Transaction Manager
• Selecting a Merchant
• Selecting a Business Date
• Viewing Options
• Closing the Batch
• Searching for Transactions
• User Activity Logs
• Signing Out