Understand Customer Hub Versions and Comparison Guide
Last updated
Description : Learn about the key differences and features across Customer Hub versions.
Important: The menu options for a Micros merchant (e.g., OPI, Simphony, Shift4 Bridge) may vary based on account setup. The Devices option only appears when the merchant is boarded with a PAX device (e.g., A800, A80).
Shift4 Customer Hub 1.0 (Hospitality / Legacy POS)
Customer Hub Navigation Menu Comments Functions To Look For / Settings Available
Minimal menu options
No Shift4 Dine settings
Only Customer Hub 1.0 reports are available.
Shift4 Customer Hub 2.0 (No Shift4 provided POS)
Customer Hub Navigation Menu Comments Functions To Look For / Settings Available
The Customers menu has replaced the Devices menu.
Dropdowns are minimal
Least used case as a Non-POS Shift4 user
The menu options for a Micros merchant (e.g.: OPI, Simphony, Shift4 Bridge) may vary based on account setup.
Test MID: 0022769768
Actual MID: 0 021801262
Important: Do not make any changes or generate any reports within the actual MID.
Dashboard Transactions
All Transactions
Disputes
Insights
Auth Insights
Card Verify Insights
Chargeback Insights
Reporting Reports
POS and Historical Reports
Statements
Tax Forms and Notices
Subscriptions
Support
Settings
Profile
Account
Users
Locations
Groups
Two-Factor Authentication
Account Preferences
Shift4 Dine Customer Hub (EU 2.0)
Customer Hub Navigation Menu Comments Functions To Look For / Settings Available
Marketplace opens the Apps titled Marketplace. Please review the linked article for more information.
Wide range of settings available
Dropdowns are extended
YouLend at 470.256.5594
Test MIDs: 0021811857 0022206159
Settings available in Shift4 Dine Customer Hub / Customer Hub 2.0:
Grow My Business
Dashboard Location Business Intelligence
Reporting
Shift4 Gift
Subscriptions
Transactions
All Transactions
Virtual Terminal
Disputes
Shift4 Dine >Key indicator for Shift4 Dine Customer Hub:
Menu
Payments
Loyalty
Accounting
Table Reservations
Table Layout
