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Import - Shift4

Log in or Out of the Handheld

Description: Learn how to log in to the Handheld, select your job and printer, start taking orders, and log out at the end of your shift.


Availability: United States, Canada

When you are added to the Workstation as an employee, you're assigned a unique 4-digit PIN to use for login.

  1. On the initial Handheld screen, enter your PIN using the keypad.

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  2. If you are assigned more than one job, you'll be prompted to select the job you'll perform for the shift. Tap the appropriate job from the list to continue.

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  3. A welcome screen appears. Here, you can choose to:
    • Switch your default printer, or
    • Continue using the printer saved from your previous shift. 
      To change the printer, select a new one from the dropdown.

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  4. Tap Continue.

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  5. You'll be taken to the Ticket Grid view, where you can start a new ticket.

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To log out, tap the hamburger menu (3 horizontal lines) in the upper left corner and select Log Out.

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