Shift4 Customer Hub 2026w31 Release Plan
Multi-Location Management
- Menu Set: Item Search: Users can now search for items by name directly within the Menu Set screen. Search begins from the first character entered and supports alphanumeric characters, special characters, and spaces, making it faster to find and manage menu items.
- Ticket Printer Template: Show Linked Parent Item on Routed Tickets: The Ticket Printer Template now includes the previously missing "Show Linked Parent Item on Routed Tickets" attribute, enabling merchants to configure whether linked parent item information appears on routed ticket printouts.
User Experience Improvements
- Real-Time System Visibility: Users can now monitor Shift4 system health directly via the login page and the Support menu.
- A new System Status link will take users to the Shift4 Status page.
- Enhanced Information Access: We’ve added helpful banners and links to guide users through monthly statement timing and FAQ resources.
- Dispute Documentation is now available in the Dispute Case Details page in Shift4 Customer Hub, giving you direct access to issuer case evidence and your submitted evidence for US and CA disputes.
|
