When you are finished using your Shift4 Duo device, you should log out of the device.

To log out:

  1. Begin by selecting your name in the upper left corner of the screen.
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  2. At the bottom of your profile, select Log out.
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  3. When prompted by the device, confirm that you wish to log out.
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Error “443 Clock In and Try Again” Troubleshooting

If an employee attempts to log into Shift4 Duo without first clocking in at the Shift4 Dine Workstation, the Shift4 Duo device will display “443 clock in and try again." Users need to be clocked in at a Shift4 Dine Workstation before taking orders on Shift4 Duo (PAX A800 or PAX A930).