Send an Order on Shift4 Duo

Send an Order

1. Tap on each seat on the top to enter items for that guest.
2. When you have completed the entire order for all of the guests at the table, tap the Send button.
   
   
   
   Send & Stay is very useful when initially seating guests and taking drink orders from a bar and appetizers, as the order prints to the kitchen while you can continue to work on the order.
3. If you need to see the items you sent for a seat during order entry, tap on the seat, then select the menu from the top right corner of the screen, indicated by three dots (shown in the image above).
4. Select Show Sent Items.
   
   
   Sent items are shown with a green check next to them.
   
   
   

Enable Order at the Table

Commonly, new merchants are not capable of making an order using a Shift4 Duo (A800 or A930) device. The Order at the Table feature is not enabled in Shift4 Dine Customer Hub. To activate the Order at the Table (OATT) feature:

1. Log in to Shift4 Dine Customer Hub.
2. Navigate to Devices > SkyTab Mobile from the menu on the left.
   
   
   
   
3. Toggle the Enable Order at the Table Feature to the right to activate.