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Import - Shift4

Void a Transaction on Shift4 One

Description: Learn how to void a transaction on Shift4 One.


Availability: United States, Canada, Ireland, Spain, United Kingdom

To void a transaction:

  1. Tap the hamburger menu (3 horizontal lines) in the upper left corner of the screen to access the menu.

    S4One_Home.png
  1. Tap Payment Transactions.

    S4One_PaymentTrans.png
  2. Tap on the transaction that needs to be voided.

    Screenshot_20-5-2026_202217_shift4.zendesk.com.jpeg

  3. Tap on the three dots in the upper right corner for the options.

    Screenshot_20-5-2026_202231_shift4.zendesk.com.jpeg

  4. Tap on the Void option.

    Screenshot_20-5-2026_202244_shift4.zendesk.com.jpeg

  5. Select Void to remove the transaction.

    Screenshot_20-5-2026_202255_shift4.zendesk.com.jpeg
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