Skip to main content
Shift4 Help Center

Tax-Free Shift4 One FAQs

I have issues with my Tax Free Shopping invoice.

If you are experiencing any administrative difficulties, whether it’s about commissions, invoicing, or account paperwork, simply scan the QR code. Our Merchant Care team will be delighted to assist you and ensure everything is sorted out smoothly.

How can I check that a specific traveler has been refunded?

Tax Free shoppers can check their refund status within seconds through their Global Blue app or by accessing Mobile Customer Care from the email they received. If your client doesn’t have access to these options, feel free to scan the QR code (or email contacttaxfree.es@globalblue.com) and our team will gladly help you.

  • Was this article helpful?