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Import - Shift4

Resolve Possible Delinquent Batches in Transaction Manager

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What is causing this Error?

A delinquent batch is caused by one of the following conditions:

  • When two users are attempting to modify or submit the same batch at the same time.
  • The batch closing process was abandoned midstream by the user leaving the page.
  • An internet failure caused an interruption of the batching process.

How do I resolve this Error?

When a delinquent batch is present, you will see a warning in Current Transactions and Archives that states you have a possible delinquent batch. Contact Support for assistance.

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