Description: Suite admins have the authority to grant users access to different functionalities, such as access to the PreOrder Portal. Review the steps below to learn how an admin can grant this access.

Suite Admins

With the right permissions, a Connect user can log in to the PreOrder Portal to place, edit, and delete orders on behalf of suite holders.

To enable this feature, the Suites Admin granting access to other accounts needs the Edit Suites Settings toggle set to YES in their Connect Role.  Once this is enabled on the Connect Role, the admin can go to the Suites module and enable this functionality for specific users.

  1. In Connect, select Options 
  2. Select Connect Role from the collapsed menu
  3. Select the desired Connect Role tab and toggle ALL SUITES to YES

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  4. Once the user has Suites Settings Edit rights, select Suites from the lefthand menu
  5. Select Settings from the collapsed menu and select the Suites Admins tab 

    Note: The users displayed on this tab are existing Connect users within the venue.  The green dot in the Active column means the Connect user is currently active in the venue.  If a user is inactive then no dot is shown in this column.

  6. Toggle Assign to on for the desired account.
  7. The user now has the ability to log in to the PreOrder Portal with their Connect login credentials. 

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Accessing the PreOrder Portal 

To log into the portal, locate the URL from Connect under Suites Settings. After the admin user logs into the Portal they can select a Suites account, user, and suite to submit, edit, or delete orders on their behalf.

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