Complete Server Functions in POSitouch

Clock In

1. Select TIME CLOCK.
2. Enter your employee number, and select ENTER. You can also swipe your employee card.
3. If more than one job displays, select the job you are clocking in for.
4. Select PUNCH IN.

Clock Out

1. Select TIME CLOCK.
2. Enter your employee number, and select ENTER. You can also swipe your employee card.
3. If required, enter your declared tips.
4. Select ENTER.
5. Select PUNCH OUT.

Print a Time Card

1. Select TIME CLOCK.
2. Enter your employee number, and select ENTER. You can also swipe your employee card.
3. Select TIME CARD.

POSitouch prints a time card showing your punches for the week.

Start a Tab

1. Enter your three-digit server number or swipe your employee card.
2. Select START TAB.
3. If you are starting a credit card tab, swipe the customer's card.
4. When the card information and authorization amount display, select ENTER.
5. Select the applicable menu screen.
6. Add the customer's items.
7. If prompted, select the applicable modifiers.
8. To remove an item, select the item on the onscreen guest check, and select DELETE ITEM.
9. Select SEND to send the order.

Add Items to a Tab

1. Enter your three-digit server number or swipe your employee card.
2. Select REOPEN CHECKS.
3. Select the applicable tab.
4. Select REOPEN.
5. Add the applicable items.
6. Select SEND.

Create a Pay Now Order

1. Enter your three-digit server number or swipe your employee card.
2. Select PAY NOW.
3. Select the applicable menu screen.
4. Add the customer's items.
5. If prompted, select the applicable modifiers.
6. To remove an item, select the item on the onscreen guest check, and select DELETE ITEM.
7. Select the applicable payment option.

Separate Checks

1. Enter your three-digit server number or swipe your employee card.
2. Select REOPEN CHECKS.
3. Select the applicable tab.
4. Select REOPEN.
5. Select VIEW/EDIT.
6. Select SEPARATE CHECK.
7. Select the items you want to move to another check.
8. Select the applicable Guest # at the top of the screen.
9. Repeat these steps until the items are assigned to the correct checks.

To move individual items to a separate check for a guest leaving before the rest of the table:

1. Select the left arrow until SPLIT OFF displays.
2. Select the applicable items from the original check.
3. Select RETURN when finished.
4. Select REPRINT CHK to print the separated checks.

Take Payment on a Check

1. Enter your three-digit server number or swipe your employee card.
2. Select TAKE PAYMENT.
3. Select the applicable tab.
4. Select TAKE PAYMENT.
5. Select the payment method.
6. Using the number keypad, enter the amount to apply to the payment method.

Select ENTER.
Note: If you enter an incorrect amount, select DELETE, and enter the amount again.

1. For multiple payment methods, select each payment method and enter the amount to apply to it.
2. When the check balance reaches zero, select TRANSACTION COMPLETE.
   Note: If the customer needs a receipt, select REPRINT before selecting TRANSACTION COMPLETE.

Obtain a Credit Card Authorization

1. Enter your three-digit server number or swipe your employee card.
2. Select REOPEN CHECK.
3. Select the applicable tab.
4. Select CC AUTH.
5. Follow the approved card-entry process.
6. Complete the authorization.

POSitouch prints the applicable voucher after authorization.

Close a Credit Card Check

1. Enter your three-digit server number or swipe your employee card.
2. Select TAKE PAYMENT.
3. Select the applicable tab.
4. Select TAKE PAYMENT.
5. Select the applicable credit card payment displayed on the payment screen.
6. Enter the total amount from the signed voucher.

The tip amount automatically moves to the tip column.

7. Select TRANSACTION COMPLETE.
   Note: If the customer needs a receipt, select REPRINT before selecting TRANSACTION COMPLETE.

Apply Multiple Credit Cards to One Check

1. Enter your three-digit server number or swipe your employee card.
2. Select REOPEN CHECK.
3. Select the applicable tab.
4. Select CC AUTH.
5. Select the applicable split amount, or enter the amount to apply to the first card.
6. Process the first credit card.
7. Enter the amount to apply to the next credit card.
8. Process the next credit card.
9. Repeat until each credit card has been authorized.

POSitouch prints the applicable vouchers after authorization.

Close a Check to Multiple Credit Cards

1. Select TAKE PAYMENT.
2. Select the applicable tab.
3. Select TAKE PAYMENT.
4. Select the first credit card payment type.
5. If multiple authorizations exist for that card type, select the applicable authorization.
6. Enter the total amount from the corresponding signed voucher.
7. Repeat for each remaining authorization.
8. Select TRANSACTION COMPLETE.
   Note: If the customer needs a receipt, select REPRINT before selecting TRANSACTION COMPLETE.

Reprint a Credit Card Voucher

Important: A credit card voucher can be reprinted only before the check is closed to the credit card authorization.

1. Enter your three-digit server number or swipe your employee card.
2. Select REOPEN CHECK.
3. Select the applicable tab.
4. Select CC AUTH.
5. Select the applicable authorization.
6. Select REPRINT.

The voucher prints.

Split Payment on a Credit Card Check

1. Enter your three-digit server number or swipe your employee card.
2. Select REOPEN CHECK.
3. Select the applicable tab.
4. Select CC AUTH.
5. Enter the amount to apply to the credit card.
6. Complete the credit card authorization.
7. Select TAKE PAYMENT.
8. Select the applicable tab.
9. Select TAKE PAYMENT.
10. Select the credit card payment.
11. Enter the total amount from the voucher.
12. Select the second payment method.
13. Enter the amount to apply to the second payment method.
14. Select ENTER.
15. Select TRANSACTION COMPLETE.

Close a Check With a Manual Authorization Number

Warning: Use manual authorization only when permitted by the current Shift4 payment procedure.

1. Enter your three-digit server number or swipe your employee card.
2. Select REOPEN CHECK.
3. Select the applicable tab.
4. Select CC AUTH.
5. Follow the approved manual authorization process.
6. After the authorization is recorded and the voucher is signed, select TAKE PAYMENT.
7. Select the applicable tab.
8. Select TAKE PAYMENT.
9. Select the applicable credit card payment.
10. Enter the total amount from the voucher.
11. Select TRANSACTION COMPLETE.

Repeat a Credit Card Authorization

A repeated authorization can be used when additional items have been added to an open tab after the initial authorization.

1. Enter your three-digit server number or swipe your employee card.
2. Select REOPEN CHECK.
3. Select the applicable tab.
4. Select CC AUTH.
5. Select the existing authorization.
6. Select REPEAT.
7. Complete the authorization for the updated check amount.
8. After the voucher is signed, select TAKE PAYMENT.
9. Select the applicable check.
10. Select TAKE PAYMENT.
11. Select the applicable credit card payment.
12. Enter the total amount from the signed voucher.
13. Select TRANSACTION COMPLETE.