Description: Learn how to locate chargebacks in Shift4 Customer Hub for a selected date range.

Locate Chargebacks

  1. Log in to the Shift4 Customer Hub.
  2. Select Reporting.
  3. Select POS and Historical Reports.
  4. Select Processing from the dropdown. 
  5. Select Chargebacks.
  6. Select the needed date range.
  7. Select Generate.

    clipboard_32ec4e4a-5c48-4541-9842-7e053b83288a.png

    This will show all the chargebacks that occurred during the selected period.