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Winter Release Notes - SkyTab POS v1.121.7

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SkyTab POS v1.121.7 Release Plan

  • Released to First half of merchants as Optional: Tuesday, January 6, 2026
  • Released to Second half and INTL merchants as Optional: Thursday, January 8, 2026
  • Released to All Non-Enterprise Merchants as Required: Tuesday, January 13, 2026
  • Released to Enterprise Merchants as Required: Tuesday, January 20, 2026

 New Features

SkyTab Air Only

All Merchants

 Improvements

  • Adjusted Label Ticket formatting logic for consistent, accurate printouts.

 Bug Fixes

Payments & Tenders

  • Fixed an issue where a Manager-voided payment could cause discrepancies between Employee reports.
  • Improved reliability of offline processing when the Customer-Facing Display is enabled, but not reachable by the POS.
  • Fixed an issue where a misconfigured account could process offline payments.
  • Fixed an issue where the credit card flow could reinitiate after starting a credit card payment and pressing the “back” button.
  • Fixed an issue that could attribute the “tips owed” to the voiding manager instead of the original server.
  • Fixed an issue that could allow the voiding or re-refunding of previously refunded tickets.
  • Fixed an issue with the "Allow Change" tender setting on certain default tender types.
  • Fixed the Exact Amount fast pay button amount when Cash Discount is applied.
  • Change Summary: Pending Tips is now refreshed at the Batch Time instead of End of Day for more reliable daily totals.
  • Fixed an issue where trying to void a ticket that has a pending payment on it will lock it from use on any other terminal.

Loyalty & Customer Information

  • Fixed an issue where a loyalty member who was attached to a ticket and then removed may not have their redeemed loyalty rewards removed.
  • Aligned receipt output to show Loyalty Points and Balance when digital receipts are enabled.
  • Fixed an issue where a confirmation dialog is displayed even if pre-filled customer information has not been edited.

Tickets, Tables & Order Management

  • Fixed an issue where a table would still show a ticket on it after that ticket had already been merged with a ticket that was on a different table.
  • Fixed an issue where blank tickets were not discarded when pressing the Cancel button during order entry.
  • Fixed an issue where a ticket may not open when it is double-tapped on the Ticket Grid screen.
  • Fixed an issue where the Table View did not refresh right away when ticket updates were made on another terminal.
  • Fixed an issue where the Progress indicator is not shown while Auto Split by Seat is processing.
  • Fixed an issue where SkyTab Air would stop responding when trying to process an Auto Split by Seat operation.
  • Fixed an issue where an item that was split displayed with a “0” instead of a fraction such as “½”.

Device-Specific Fixes (SkyTab Air, SkyTab Glass, Customer-Facing Display)

  • Fixed an issue on SkyTab Air devices where the “back” and “cancel” buttons could become unresponsive in certain situations.
  • Fixed an issue where a user can select tickets in the background when the Cash Drawer menu is displayed on SkyTab Air.
  • Fixed an issue where the open orders count is not displaying in the drawer menu on SkyTab Air.
  • Fixed an issue where the Employee’s name was displayed on SkyTab Air instead of their screen name.
  • Fixed an issue that prevented pre-authorizations on SkyTab Glass.
  • Fixed an issue where text was missing from dropdown menus on SkyTab Glass.
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