What Is Causing This Error?

The error "No such item: 0" almost always means that either the Online Info or Online Instruct item is not configured correctly.

How Do I Resolve This Error?

1. Open Squirrel Explorer or Squirrel Back Office.
2. Go to Daily Setup > Menu Entry Setup.
3. Find the Online Info item.
   • Open Name should be checked.
   • Type should be set to Item.
4. Find the Online Instruct item.
   • Open Name should be checked.
   • Type should be set to Modifier.
5. Make sure both of these items have been added to the xDine Department point of sale screen.
   • Go to Daily Setup > Point of Sale Screen Setup.
   • Select the xDine Department.
   • Make sure you see Online Info and Online Instruct on the main screen.